Wire Transfer Guide

Video tutorials and FAQs

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Wire Transfer FAQs

How do I initiate a new wire?

See our PDF Wire Transfer User Guide for step-by-step instructions and screenshots.

For an even more detailed walkthrough, see our video tutorial.

How do I create a new wire template?

See our PDF Wire Transfer User Guide for step-by-step instructions and screenshots.

For an even more detailed walkthrough, see our video tutorial.

How do I track the status of a wire transfer?
  • Log into Online Banking and click "Payments & Transfers"
  • Click "Wire" and select the "Inquire Wire Transfers" option
  • Set your search criteria (e.g. type, description, date range, amount range, etc.)


For a detailed walkthrough, see our video tutorial.

How do I edit a pending outgoing wire transfer?

Details of pending wire transfers can be changed before they are sent.

  • Log into Online Banking and click "Payments & Transfers"
  • Click "Wire" and select the "Change Wire Transfer" option
  • Set your search criteria and select the pending wire transfer from the list below


Details you can change include:

  • Transfer Description
  • Recurring Frequency
  • Effective Date
  • From Account
  • Amount
  • Beneficiary details


Make sure to save your changes before exiting.


For a detailed walkthrough, see our video tutorial.

Still have questions?